Virtual Customer Service Representative Community, Social Services & Nonprofit - Elgin, IL at Geebo

Virtual Customer Service Representative

Vasquez & Associatets Vasquez & Associatets Elgin, IL Elgin, IL Part-time Full-time Part-time Full-time From $600 a week From $600 a week 17 hours ago 17 hours ago 17 hours ago About us We are professional and our goal is to expand looking for more people to help us open more locations in the next 90 days.
Our work environment includes:
Modern office setting Work-from-home days Growth opportunities Position:
Customer Service Representative
Job Description:
The Customer Service Representative will interact with customers to provide product information and answer their questions.
This position will also be responsible for resolving customer complaints and tracking customer growth.
The Customer Service Representative will work closely with the sales team to ensure that the customer experience is top priority.
Core Duties &
Responsibilities:
Build & maintain strong relationships with customers by responding to phone calls, emails, and web traffic in a timely manner.
Respond to customer inquiries by phone, email, or in person.
Communicate with customers about product information and help them decide which product is best for them.
Build a successful relationship with customers by helping them find the right product, providing product information, or resolving their problem.
Close out all open cases and move toward the next step in the sales process.
Be a part of the team working together to achieve common goals.
Additional duties as assigned.
Skills &
Qualifications:
High School Diploma or GED preferred.
Bachelor's degree or equivalent preferred.
Strong verbal and written communication skills.
Ability to organize, prioritize, and manage multiple tasks simultaneously in a fast-paced environment.
Excellent interpersonal skills with the ability to build and maintain positive relationships quickly and effectively.
Ability to think critically while maintaining focus on information flow within a team environment.
Ability to quickly learn new computer applications including Google Suite, Microsoft Office, Salesforce, etc.
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(We will train you).
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and other business tools needed for success in this role.
(We will also train you).
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and other business tools needed for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also train you).
.
and other skills necessary for success in this role.
(We will also train you).
.
and other skills necessary for success in this role.
(We will also train you).
.
and other skills necessary for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also train you).
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and other skills necessary for success in this role.
(We will also teach you).
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and other skills necessary for success in this role:
Sales Management Sales Associate Requirements:
18
Must have a clean background Valid SSN # Bilingual preferred If interview is conducted please have a minimum of 5 references not family related ready at the interview Job Types:
Full-time, Part-time Pay:
From $600.
00 per week
Benefits:
401(k) Flexible schedule On-the-job training Work from home Experience level:
1 year No experience needed Shift:
Evening shift Morning shift Weekly day range:
Monday to Friday Work setting:
Hybrid remote Office Ability to commute/relocate:
Elgin, IL 60123:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Elgin, IL 60123 The Customer Service Representative will interact with customers to provide product information and answer their questions.
This position will also be responsible for resolving customer complaints and tracking customer growth.
The Customer Service Representative will work closely with the sales team to ensure that the customer experience is top priority.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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