Commercial Lines Insurance Account Manager
Pro Insurance Group Pro Insurance Group Elgin, IL Elgin, IL Full-time Full-time $40,000 - $75,000 a year $40,000 - $75,000 a year 14 hours ago 14 hours ago 14 hours ago SUMMARY Provide and maintain excellent service to clients, and support commercial lines team and producers in processing all lines of commercial insurance in accordance with the agency guidelines and Agency Best Practices for service.
The ideal candidate will have a strong knowledge of insurance along with analytical abilities, good communications skills, and be highly organized.
ESSENTIAL DUTIES AND RESPONSIBILITIES Service the existing book of business Process renewals, cancellations, audits, billing, and endorsement requests Assist with new business submissions and quoting Work with clients to become a 'trusted advisor' or 'consultant' Train and manage additional Customer Service Representatives Responsible for accuracy of work delegated to support staff Supervise and, if necessary, issue certificates of insurance Negotiate coverages and premiums with carriers Provide producer and/or account executive with accurate renewal proposals Check policy coverages, endorsements and audits for accuracy Handle or delegate insureds' and underwriters' questions or requests Invoice policies, audits, endorsements, cancellations and other appropriate transactions Assist producer, accounting department, and client in the reconciliation of client accounts Perform other specific duties as requested Work efficiently and effectively in a team environment Project a positive attitude toward company and team goals Maintain excellent communication, attitude and rapport with internal team and external clients Must have the ability to utilize intuitive behaviors to work with various personalities and styles Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues Adhere to commercial lines procedures Apply problem solving techniques to various issues that may arise with carrier and clients Work strategically with sales staff to optimize relationships and protect client's business Develop and maintain excellent relationships with our partners, carriers and vendors Demonstrate good judgment when handling complex issues POSITION REQUIREMENTS Education and/or Experience Must be a self-starter and able to work with limited supervision Bachelor's degree (B.
A.
) from four-year college or university; or five to seven years related experience and/or training.
Bachelor's degree preferred, BUT NOT REQUIRED Designations, Licenses Must hold required insurance agent license and be responsible for maintaining such license through attendance at mandatory continuing education courses.
Job Type:
Full-time Pay:
$40,000.
00 - $75,000.
00 per year
Benefits:
Flexible schedule Health insurance Paid time off Weekly day range:
Monday to Friday Work setting:
Hybrid remote
Experience:
Commercial Lines:
3 years (Required) License/Certification:
Insurance Producer License (Required) Work Location:
Hybrid remote in Elgin, IL 60124 Service the existing book of business Process renewals, cancellations, audits, billing, and endorsement requests Assist with new business submissions and quoting Work with clients to become a 'trusted advisor' or 'consultant' Train and manage additional Customer Service Representatives Responsible for accuracy of work delegated to support staff Supervise and, if necessary, issue certificates of insurance Negotiate coverages and premiums with carriers Provide producer and/or account executive with accurate renewal proposals Check policy coverages, endorsements and audits for accuracy Handle or delegate insureds' and underwriters' questions or requests Invoice policies, audits, endorsements, cancellations and other appropriate transactions Assist producer, accounting department, and client in the reconciliation of client accounts Perform other specific duties as requested Work efficiently and effectively in a team environment Project a positive attitude toward company and team goals Maintain excellent communication, attitude and rapport with internal team and external clients Must have the ability to utilize intuitive behaviors to work with various personalities and styles Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues Adhere to commercial lines procedures Apply problem solving techniques to various issues that may arise with carrier and clients Work strategically with sales staff to optimize relationships and protect client's business Develop and maintain excellent relationships with our partners, carriers and vendors Demonstrate good judgment when handling complex issues Education and/or Experience Must be a self-starter and able to work with limited supervision Bachelor's degree (B.
A.
) from four-year college or university; or five to seven years related experience and/or training.
Bachelor's degree preferred, BUT NOT REQUIRED Flexible schedule Health insurance Paid time off Monday to Friday Hybrid remote Commercial Lines:
3 years (Required) Insurance Producer License (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
The ideal candidate will have a strong knowledge of insurance along with analytical abilities, good communications skills, and be highly organized.
ESSENTIAL DUTIES AND RESPONSIBILITIES Service the existing book of business Process renewals, cancellations, audits, billing, and endorsement requests Assist with new business submissions and quoting Work with clients to become a 'trusted advisor' or 'consultant' Train and manage additional Customer Service Representatives Responsible for accuracy of work delegated to support staff Supervise and, if necessary, issue certificates of insurance Negotiate coverages and premiums with carriers Provide producer and/or account executive with accurate renewal proposals Check policy coverages, endorsements and audits for accuracy Handle or delegate insureds' and underwriters' questions or requests Invoice policies, audits, endorsements, cancellations and other appropriate transactions Assist producer, accounting department, and client in the reconciliation of client accounts Perform other specific duties as requested Work efficiently and effectively in a team environment Project a positive attitude toward company and team goals Maintain excellent communication, attitude and rapport with internal team and external clients Must have the ability to utilize intuitive behaviors to work with various personalities and styles Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues Adhere to commercial lines procedures Apply problem solving techniques to various issues that may arise with carrier and clients Work strategically with sales staff to optimize relationships and protect client's business Develop and maintain excellent relationships with our partners, carriers and vendors Demonstrate good judgment when handling complex issues POSITION REQUIREMENTS Education and/or Experience Must be a self-starter and able to work with limited supervision Bachelor's degree (B.
A.
) from four-year college or university; or five to seven years related experience and/or training.
Bachelor's degree preferred, BUT NOT REQUIRED Designations, Licenses Must hold required insurance agent license and be responsible for maintaining such license through attendance at mandatory continuing education courses.
Job Type:
Full-time Pay:
$40,000.
00 - $75,000.
00 per year
Benefits:
Flexible schedule Health insurance Paid time off Weekly day range:
Monday to Friday Work setting:
Hybrid remote
Experience:
Commercial Lines:
3 years (Required) License/Certification:
Insurance Producer License (Required) Work Location:
Hybrid remote in Elgin, IL 60124 Service the existing book of business Process renewals, cancellations, audits, billing, and endorsement requests Assist with new business submissions and quoting Work with clients to become a 'trusted advisor' or 'consultant' Train and manage additional Customer Service Representatives Responsible for accuracy of work delegated to support staff Supervise and, if necessary, issue certificates of insurance Negotiate coverages and premiums with carriers Provide producer and/or account executive with accurate renewal proposals Check policy coverages, endorsements and audits for accuracy Handle or delegate insureds' and underwriters' questions or requests Invoice policies, audits, endorsements, cancellations and other appropriate transactions Assist producer, accounting department, and client in the reconciliation of client accounts Perform other specific duties as requested Work efficiently and effectively in a team environment Project a positive attitude toward company and team goals Maintain excellent communication, attitude and rapport with internal team and external clients Must have the ability to utilize intuitive behaviors to work with various personalities and styles Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues Adhere to commercial lines procedures Apply problem solving techniques to various issues that may arise with carrier and clients Work strategically with sales staff to optimize relationships and protect client's business Develop and maintain excellent relationships with our partners, carriers and vendors Demonstrate good judgment when handling complex issues Education and/or Experience Must be a self-starter and able to work with limited supervision Bachelor's degree (B.
A.
) from four-year college or university; or five to seven years related experience and/or training.
Bachelor's degree preferred, BUT NOT REQUIRED Flexible schedule Health insurance Paid time off Monday to Friday Hybrid remote Commercial Lines:
3 years (Required) Insurance Producer License (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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